SMS Terms and Conditions (Employee Communications)

Organization Name: Lifeway Services LLC

Contact Phone: 814-408-9888

Program Description

This SMS messaging program is operated by Lifeway Services LLC and is used exclusively for employment-related communications with its employees.

Messages sent through this program are strictly operational and may include, but are not limited to:

• Work schedule notifications or changes
• Shift coordination and coverage requests
• Job-related announcements or reminders
• Emergency or time-sensitive workplace communications

This program is not used for marketing, advertising, solicitation, or promotional messaging of any kind.

Eligible Participants

Participation in this SMS program is limited exclusively to current employees of Lifeway Services LLC.

No SMS messages are sent to:

• Clients or service recipients
• Patients or residents
• Vendors or contractors
• Members of the general public

Opt-In

Employees opt in to receive SMS messages by:

• Providing their mobile phone number voluntarily
• Signing an employment communication consent agreement at the start of employment

Opt-in is explicit, documented, and required prior to receiving any SMS messages. No mobile number is added to the messaging system without the employee’s prior written consent.

Opt-Out

Employees may opt out of SMS messages at any time by replying STOP to any message.

Additionally:

• Employees are automatically removed from the SMS messaging list upon termination of employment
• No further messages are sent after opt-out or termination

Message Frequency

Message frequency varies based on operational needs. Employees will receive messages only when necessary for employment-related communication.

Message and Data Rates

Message and data rates may apply based on the employee’s mobile carrier and service plan. Lifeway Services LLC is not responsible for any charges incurred.

Privacy and Data Use

Mobile phone numbers collected for this SMS program are:

• Used solely for employment-related communications
• Not shared with third parties
• Not sold, rented, or used for marketing purposes

Employee information is handled in accordance with Lifeway Services LLC’s internal privacy and data protection policies.

Help and Support

For assistance related to this SMS program, employees may:

• Reply HELP to any message
• Contact Lifeway Services LLC at 814-408-9888

Compliance

This SMS messaging program complies with:

• U.S. carrier 10DLC requirements
• Applicable federal and state electronic communications regulations

By opting in, employees acknowledge and agree to these SMS Terms and Conditions.